These Terms and Conditions govern your use of the 1stgame platform. Please read them carefully before registering an account or placing any bets. By using 1stgame, you agree to be bound by these terms.
Quick Reference
These highlights summarise some of the most important rules at 1stgame. They are not a substitute for reading the full Terms and Conditions below.
Each player may hold only one 1stgame account. Duplicate accounts — whether intentional or not — will result in all accounts being suspended and balances frozen pending review.
You must be at least 21 years of age to register and play at 1stgame. Accounts found to belong to minors will be immediately closed and any remaining balance returned to the source payment method.
1stgame operates entirely in Philippine Peso. Your account balance, all bets, and all payouts are denominated in PHP. There are no foreign currencies or conversions involved in the normal account flow.
Identity verification must be completed before the first withdrawal can be processed. You will need to provide a valid Philippine government-issued ID and a matching selfie to complete the KYC process.
All promotional bonuses at 1stgame are subject to wagering requirements. The specific conditions — including the multiplier and eligible games — are set out in each individual promotion's terms before you claim it.
Any attempt to exploit bonuses, use automated tools, collude with other players, or engage in fraudulent behaviour will result in permanent account suspension and forfeiture of the associated balance.
Full Document
These Terms and Conditions ("Terms") apply to all players who access or use the 1stgame platform at 1stgame.pro. Reading these Terms before you start playing is your responsibility. If you do not agree with any part of these Terms, please do not register an account or use the platform.
By registering an account with 1stgame, accessing the platform, or placing any bet or wager, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. You also confirm that you are at least 21 years of age, that you are located in the Philippines, and that you are legally permitted to access online gaming services.
These Terms may be updated by 1stgame from time to time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We will make reasonable efforts to notify players of material changes through on-platform notices.
Section 2To create an account at 1stgame, you must:
Each individual may hold only one account on the 1stgame platform. Operating multiple accounts is prohibited. If duplicate accounts are identified, 1stgame reserves the right to close all associated accounts and review any pending balances.
The information you provide during registration — including your full name, date of birth, contact details, and Philippine bank or e-wallet information — must be accurate. Providing false information is a breach of these Terms and will result in account suspension.
1stgame requires all players to complete Know Your Customer (KYC) identity verification before the first withdrawal can be processed. Verification requires submission of a valid Philippine government-issued ID — such as a PhilSys national ID, UMID, driver's licence, or passport — along with a clear selfie taken at the time of submission.
KYC verification is a one-time process. Once your identity is confirmed, it remains valid for your account unless there is a material change to your details or a flag that requires re-verification. The name on your 1stgame account must match the name on your submitted ID exactly. Discrepancies will delay verification.
1stgame reserves the right to request additional documentation at any time for the purpose of verifying player identity, source of funds, or other compliance-related requirements. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions.
Section 4All deposits at 1stgame are made in Philippine Peso (PHP) through supported local payment channels. These include InstaPay, PESONet, and direct online banking with participating Philippine banks. Deposits are credited to your 1stgame account balance upon confirmation from the payment channel.
Credit cards and cryptocurrency are not accepted deposit methods at 1stgame. Only PHP-denominated deposits through the payment channels listed in the cashier section are accepted.
Withdrawals are processed to the player's verified Philippine bank account or supported local e-wallet channel. The name on the receiving account must match the name on the KYC-verified 1stgame account. Withdrawal requests are subject to identity verification and review before funds are released.
Processing times vary by payment channel. InstaPay transfers are generally near real-time once approved. PESONet transfers follow scheduled batch processing cycles. Withdrawal requests submitted outside of banking hours will be processed on the next available business day.
1stgame offers promotional bonuses and incentives from time to time. The specific terms of each promotion — including wagering requirements, eligible games, minimum deposit conditions, and time limits — are set out in the individual promotion's own terms. These terms are available in the Promotions section of the platform before you claim any offer.
By claiming a bonus, you agree to the specific wagering requirements attached to it. Bonus funds and any winnings generated from bonus funds are subject to those requirements before they become eligible for withdrawal.
1stgame reserves the right to withdraw any promotional offer, modify its terms, or void a bonus if there is evidence of abuse, exploitation, or technical misuse. Promotional terms will not be modified to the detriment of a player mid-way through actively meeting a wagering requirement, unless fraud or terms breach is identified.
The following conduct is strictly prohibited on the 1stgame platform:
Detection of any prohibited conduct will result in immediate account suspension, forfeiture of any associated balance, and may be referred to relevant authorities where applicable law requires.
Section 7All slot and table game outcomes at 1stgame are determined by certified random number generators (RNG). Results are statistically independent on every spin or hand. RTP and volatility information for each game is available in the game's information screen.
Sports betting odds are set at the time of bet placement and reflect the probability of each outcome as assessed at that moment. All bets are settled according to the official result of the relevant event as confirmed by the governing body or official source. In the event of a dispute regarding a settlement, 1stgame's determination — based on available official data — will be final.
If a sporting event is cancelled, postponed, or otherwise does not complete within the standard timeframe for settlement purposes, bets will be handled in accordance with the specific rules for that market type, which are available in the betting section of the platform.
Section 81stgame is committed to responsible gaming. The platform is intended for entertainment purposes for adults aged 21 and above. No gaming outcome is guaranteed and all activity involves financial risk. Players are encouraged to:
Self-exclusion options are available to all verified account holders. A self-excluded player's account will be closed for the duration chosen and cannot be reinstated early. Full responsible gaming guidance and self-management resources are available on the Responsible Gaming page.
Section 91stgame provides the platform on an "as available" basis. While we work to maintain uptime and service quality, we cannot guarantee uninterrupted access to the platform at all times. Scheduled maintenance or unforeseen technical issues may cause temporary unavailability.
1stgame is not liable for any financial losses arising from participation in games or sports betting. All gaming activity is undertaken at the player's own risk. 1stgame is not responsible for any losses resulting from the player's failure to read or understand the applicable game rules, bet settlement rules, or promotional terms before participating.
To the maximum extent permitted by applicable law, 1stgame's total liability to any player for any claim arising from use of the platform shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.
Section 10Players may request account closure at any time by contacting the 1stgame support team via live chat. Upon closure, any verified and withdrawable balance will be returned to the player's nominated Philippine bank account or e-wallet following standard withdrawal processing.
1stgame reserves the right to suspend or permanently close any account that is found to be in breach of these Terms, involved in fraudulent activity, or subject to a legal or compliance hold. In such cases, the balance may be frozen pending investigation before any determination on return of funds is made.
Section 11The collection, storage, and use of your personal data by 1stgame is governed by the 1stgame Privacy Policy. By registering an account, you consent to the data practices described in that document. The Privacy Policy covers what data is collected, how it is used, how it is protected, and your rights as a data subject under applicable Philippine law.
Full details are available at the Privacy Policy page.
Section 12For questions about these Terms, issues with your account, or disputes regarding bet settlement, the 1stgame support team is available 24/7 via live chat within the platform. You can also reach us by email at [email protected] — note that this is a plain text address and cannot be clicked; please type it into your email client manually.
If a dispute cannot be resolved through the support process, the matter will be escalated to the relevant internal review team at 1stgame. 1stgame's decision following internal review is final in the ordinary course, subject to applicable law.
These Terms are governed by and construed in accordance with applicable Philippine law. Any disputes arising under these Terms shall be subject to the jurisdiction of Philippine courts.